Rippling outage, October 2026: Issues using 1Password passkeys
Rippling reported and resolved an incident: Issues using 1Password passkeys. It lasted 25.9 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 25.9 hours
- Impact
- minor
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
Rippling marked it resolved at 9 Oct 2026, 8:58 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
- monitoring
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
- resolved
This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 25.9 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- RPass Chrome extension login failures, resolved after 1 minute
Hear about the next Rippling incident as it starts
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