Rippling outage, July 2026: Rippling app is down

Rippling reported and resolved an incident: Rippling app is down. It lasted 6 hours.

Resolved

From Rippling's official status page, in their words.

What happened

Started
Resolved
Duration
6 hours
Impact
critical
Affected
Rippling App
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

Rippling has not given a cause in its updates. We never guess one.

How it was resolved

Rippling marked it resolved at 28 July 2026, 12:09 pm without a written explanation of the fix.

This incident on the Rippling status page

Timeline

Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.

  1. investigating

    Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.

  2. investigating

    Access to Rippling is restored. We are investigating a recent change that may have resulted in an increase in query load and have increased infra capacity to handle the load in the interim.

  3. monitoring

    We paused non-critical asynchronous tasks earlier today to restore site health. Although we have re-enabled those tasks again, the asynchronous task queue is still catching up. As a result, some things across Rippling - like group membership - could be stale until the remaining jobs catch up over the next few hours.

  4. resolved

    Access to the Rippling app has been fully restored.

What this means for a business (and what to check now)

  • Retry anything that failed during the 6 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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