Rippling outage, May 2026: Rippling app outage

Rippling reported and resolved an incident: Rippling app outage. It lasted 3.6 hours.

Resolved

From Rippling's official status page, in their words.

What happened

Started
Resolved
Duration
3.6 hours
Impact
major
Affected
Rippling App, Single Sign-on (SSO)
  1. Investigating
  2. Identifiednot posted
  3. Monitoringnot posted
  4. Resolved

Why it happened

Rippling has not given a cause in its updates. We never guess one.

How it was resolved

All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

Rippling's closing update

This incident on the Rippling status page

Timeline

Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.

  1. investigating

    We are investigating issues with the Rippling app and SSO. The issues are caused by database load.

  2. investigating

    We have scaled down async jobs that are contributing to the database load. Access to Rippling is starting to recover.

  3. investigating

    We are monitoring database health and site access while continuing to investigate the root causes.

  4. investigating

    We are starting to re-enable the async jobs that have been throttled while monitoring the database load.

  5. resolved

    All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.6 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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