Rippling outage, October 2025: Device Trust disruption

Rippling reported and resolved an incident: Device Trust disruption. It lasted 8 days.

Resolved

From Rippling's official status page, in their words.

What happened

Started
Resolved
Duration
8 days
Impact
minor
Affected
Devices app
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Rippling has not given a cause in its updates. We never guess one.

How it was resolved

Rippling marked it resolved at 7 Nov 2025, 6:14 am without a written explanation of the fix.

This incident on the Rippling status page

Timeline

Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.

  1. investigating

    There is a disruption to our device trust product on Chrome 142. Engineering is investigating.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 8 days.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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