Rippling outage, September 2026: Issues accessing Rippling live chat and support email
Rippling reported and resolved an incident: Issues accessing Rippling live chat and support email. It lasted 2.2 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.2 hours
- Impact
- minor
- Investigating
- Identified
- Monitoringnot posted
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- identified
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.
- resolved
The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
Free email alerts when the official status changes, with what to do while it is down.