Rippling outage, May 2026: US Payroll Runs Not Visible
Rippling reported and resolved an incident: US Payroll Runs Not Visible. It lasted 1.8 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.8 hours
- Impact
- major
- Affected
- Rippling App
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
Rippling marked it resolved at 2 May 2026, 6:54 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
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