Rippling outage, May 2026: API Tokens page unavailable to users with an expired token
Rippling reported and resolved an incident: API Tokens page unavailable to users with an expired token. It lasted 2.8 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.8 hours
- Impact
- none
- Investigating
- Identified
- Monitoringnot posted
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
Rippling marked it resolved at 15 May 2026, 6:58 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.
- resolved
The issue has been resolved
What this means for a business (and what to check now)
- Retry anything that failed during the 2.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
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