Rippling outage, March 2026: Issues logging into Rippling

Rippling reported and resolved an incident: Issues logging into Rippling. It lasted 3.5 hours.

Resolved

From Rippling's official status page, in their words.

What happened

Started
Resolved
Duration
3.5 hours
Impact
minor
Affected
Rippling App
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Rippling has not given a cause in its updates. We never guess one.

How it was resolved

Rippling marked it resolved at 9 Mar 2026, 5:10 am without a written explanation of the fix.

This incident on the Rippling status page

Timeline

Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.

  1. identified

    Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

  2. investigating

    We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.

  3. investigating

    The impact has been mitigated, with app access operational again

  4. monitoring

    We added a database index and have mitigated the issue

  5. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.5 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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