Rippling outage, April 2026: Partial admins blocked from completing hiring flow at the Documents step
Rippling reported and resolved an incident: Partial admins blocked from completing hiring flow at the Documents step. It lasted 2.8 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.8 hours
- Impact
- none
- Investigating
- Identified
- Monitoringnot posted
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
Rippling marked it resolved at 22 Apr 2026, 6:48 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.
- resolved
The issue has been resolved
What this means for a business (and what to check now)
- Retry anything that failed during the 2.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
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