Rippling outage, April 2026: Google Workspace integration features unavailable
Rippling reported and resolved an incident: Google Workspace integration features unavailable. It lasted 4.2 hours.
OKResolved
From Rippling's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 4.2 hours
- Impact
- none
- Affected
- Single Sign-on (SSO), Workflow Studio, Authentication, Notifications, Third-party integrations
- Investigating
- Identified
- Monitoringnot posted
- Resolved
Why it happened
Rippling has not given a cause in its updates. We never guess one.
How it was resolved
The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.
Timeline
Oldest first, from the first notice to the resolution. From Rippling's official status page, in their words.
- identified
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
- identified
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
- identified
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
- resolved
The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.
What this means for a business (and what to check now)
- Retry anything that failed during the 4.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Rippling incidents
- Issues editing Supergroups, resolved after 1.4 hours
- QuickBooks data import delayed for some customers, resolved after 10.9 hours
- Rippling AI is down, resolved after 11 minutes
- Products partially degraded, resolved after 1.8 hours
- Issues using 1Password passkeys, resolved after 25.9 hours
Hear about the next Rippling incident as it starts
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