NinjaOne outage, September 2026: EU - Agents reporting Offline

NinjaOne reported and resolved an incident: EU - Agents reporting Offline. It lasted 5.1 hours.

Resolved

From NinjaOne's official status page, in their words.

What happened

Started
Resolved
Duration
5.1 hours
Impact
critical
Affected
Europe (EU)
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

NinjaOne has not given a cause in its updates. We never guess one.

How it was resolved

NinjaOne marked it resolved at 2 Sept 2026, 10:30 pm without a written explanation of the fix.

This incident on the NinjaOne status page

Timeline

Oldest first, from the first notice to the resolution. From NinjaOne's official status page, in their words.

  1. investigating

    We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 5.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

Other NinjaOne incidents

Hear about the next NinjaOne incident as it starts

Free email alerts when the official status changes, with what to do while it is down.

Watch NinjaOne