NinjaOne outage history

66 incidents recorded for NinjaOne, average time to resolve 22.4 hours. Each one links to its timeline and the vendor's own updates.

November 2026

Infrastructure Maintenance - OC31 Oct 2026, 5:42 am, maintenance scheduled
Infrastructure Maintenance - EU31 Oct 2026, 5:40 am, maintenance scheduled
Infrastructure Maintenance - CA31 Oct 2026, 5:39 am, maintenance scheduled
Infrastructure Maintenance - NA31 Oct 2026, 5:38 am, maintenance scheduled
Infrastructure Maintenance - US231 Oct 2026, 5:37 am, maintenance scheduled
Infrastructure Maintenance - EU30 Oct 2026, 4:25 am, maintenance in progress
Infrastructure Maintenance - OC28 Oct 2026, 2:53 am, maintenance in progress
Infrastructure Maintenance - CA28 Oct 2026, 2:50 am, maintenance in progress
Infrastructure Maintenance - JP28 Oct 2026, 1:15 am, maintenance in progress
EU - Release v15.1.2027 Oct 2026, 1:18 am, maintenance in progress
OC - Release v15.1.2027 Oct 2026, 1:16 am, maintenance in progress
CA - Release v15.1.2027 Oct 2026, 1:14 am, maintenance in progress
Issue with scheduled tasks and scheduled reports in North America2 Oct 2026, 12:28 am, resolved after 1.6 hours
SMS Service issues in Austria1 Oct 2026, 8:52 pm, resolved after 3 hours

Service Issue - Performance Degraded23 Sept 2026, 3:50 am, resolved after 2.4 hours
Network Discovery – Discovered devices not appearing (EU)23 Sept 2026, 1:01 am, resolved after 1.1 hours
EU – Apple APNs Certificate Creation and Renewal Issues17 Sept 2026, 8:55 pm, resolved after 1.5 hours
Device Monitoring Data Issues10 Sept 2026, 12:05 am, resolved after 15.3 hours
EU - Agents reporting Offline2 Sept 2026, 5:25 pm, resolved after 5.1 hours

Ticketing E-Mail Notification Issue27 Aug 2026, 9:44 pm, resolved after 2.1 hours
Remote Tools connection issues - OC26 Aug 2026, 9:55 am, resolved after 1 hour
NinjaOne Console Helpcenter Ticket Submission5 Aug 2026, 1:23 am, resolved after 5.9 hours

Dashboard - New Tenant UI Errors31 July 2026, 1:26 am, resolved after 6.8 hours
US - Service Availability Issue24 July 2026, 9:38 pm, resolved after 9.8 hours
Intermittent Connectivity Issues with Ninja Remote23 July 2026, 5:03 am, resolved after 2.5 hours
Automations and Scripting — Degraded17 July 2026, 3:16 am, resolved after 13 days
EU - Processing Delay in Scheduled Services13 July 2026, 7:23 pm, resolved after 2 days
EU - Processing Delay in Scheduled Services10 July 2026, 3:56 pm, resolved after 3.2 hours
Dropsuite performance degradation for EU hosted service10 July 2026, 3:37 am, resolved after 3.9 hours
Dashboard - Performance Degradation9 July 2026, 6:55 pm, resolved after 6.3 hours
Federal (Moderate): Investigating agent connection issues9 July 2026, 12:22 am, resolved after 1.5 hours

US2 - MDM Service - Performance Degraded30 Apr 2026, 7:21 am, resolved after 24 minutes
Service Issue - Performance Degraded17 Apr 2026, 12:17 am, resolved after 3.2 hours
Public API endpoint issue: devices-detailed16 Apr 2026, 10:35 pm, resolved after 7.9 hours
EU - Agents reporting Offline8 Apr 2026, 7:21 pm, resolved after 1.3 hours
CA - Web Portal Login Issues1 Apr 2026, 7:45 pm, resolved after 7.8 hours

NinjaOne Remote Degradation12 Mar 2026, 11:08 pm, resolved after 4 days
Portal service degradation for Apple MDM devices12 Mar 2026, 1:50 am, resolved after 1.1 hours
EU - Performance Degraded2 Mar 2026, 7:08 pm, resolved after 7 days

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