Kinsta outage, August 2026: Service disruption at the Frankfurt (DE) data center
Kinsta reported and resolved an incident: Service disruption at the Frankfurt (DE) data center. It lasted 6.5 hours.
OKResolved
From Kinsta's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 6.5 hours
- Impact
- major
- Affected
- Frankfurt, Germany data centers
Why it happened
Kinsta has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Kinsta's official status page, in their words.
- resolved
The server has remained stable since the solution was implemented. The incident is resolved at this time. If you have any questions or are continuing to see any issues please do not hesitate to reach out to our Support team. We are available 24/7 and always happy to help.
- monitoring
Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. We are continuing to monitor the server to ensure it's ongoing stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
- identified
Our team is working as quickly as possible on implementing a solution. We appreciate your continued patience and will provide updates as they become available.
- identified
Our team is continuing to make progress on restoring full service to the affected server. We will provide updates as they become available. If you have any questions please do not hesitate to reach out to our Support team.
- identified
Our team is in the process of implementing a solution to restore service as soon as possible. We appreciate your patience and understanding while we work to restore service to the affected server. If you have any questions please do not hesitate to reach out to our Support team.
- investigating
Our team is continuing to make progress towards a solution. We appreciate your continued patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
- investigating
We are continuing to investigate into the cause of the issue. We appreciate your patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
- investigating
Our Engineers are investigating reports of a service disruption affecting sites on a server in the Frankfurt (DE) data center. We are working to restore service to affected sites as quickly as possible.
What this means for a business (and what to check now)
- Retry anything that failed during the 6.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Kinsta incidents
- Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard., resolved after 1.3 hours
- MyKinsta Maintenance, maintenance scheduled
- MFA emails not being sent for MyKinsta, resolved after 1.7 hours
- Information in regards to newly discovered PHP vulnerability CVE-2026-115560 (Oct 23, 2026), resolved after 4 days
- PHP Security Vulnerability Update, resolved after 13.4 hours
Hear about the next Kinsta incident as it starts
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