Kinsta outage, October 2026: MFA emails not being sent for MyKinsta

Kinsta reported and resolved an incident: MFA emails not being sent for MyKinsta. It lasted 1.7 hours.

Resolved

From Kinsta's official status page, in their words.

What happened

Started
Resolved
Duration
1.7 hours
Impact
major
Affected
MyKinsta

Why it happened

Kinsta has not given a cause in its updates. We never guess one.

This incident on the Kinsta status page

Timeline

Newest first. From Kinsta's official status page, in their words.

  1. resolved

    Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.

  2. monitoring

    We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed. If you are still experiencing issues, please email us at support@kinsta.com.

  3. investigating

    We are investigating issues with MFA emails for login requests that are not being sent.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.7 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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