Kinsta outage, January 2026: MyKinsta's Downloadable Backup actions are stuck.
Kinsta reported and resolved an incident: MyKinsta's Downloadable Backup actions are stuck.. It lasted 5.5 hours.
OKResolved
From Kinsta's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 5.5 hours
- Impact
- minor
- Affected
- MyKinsta
Why it happened
Kinsta has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Kinsta's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
We are continuing to monitor the results of the fix
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
The issue has been identified and a fix is being implemented.
- investigating
We are receiving reports that MyKinsta's downloadable backup actions are stuck in a pending status and are not completing. We are currently investigating this issue and apologize for any inconvenience it may have caused.
What this means for a business (and what to check now)
- Retry anything that failed during the 5.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Kinsta incidents
- Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard., resolved after 1.3 hours
- MyKinsta Maintenance, maintenance scheduled
- MFA emails not being sent for MyKinsta, resolved after 1.7 hours
- Information in regards to newly discovered PHP vulnerability CVE-2026-115560 (Oct 23, 2026), resolved after 4 days
- PHP Security Vulnerability Update, resolved after 13.4 hours
Hear about the next Kinsta incident as it starts
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