Kinsta outage, May 2026: Downloadable/External backups service disruption.
Kinsta reported and resolved an incident: Downloadable/External backups service disruption.. It lasted 26 minutes.
OKResolved
From Kinsta's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 26 minutes
- Impact
- minor
- Affected
- Kinsta.com
Why it happened
Kinsta has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Kinsta's official status page, in their words.
- resolved
This incident has been resolved.
- investigating
We are currently investigating timeout issues related to downloadable and external backups. This feature is temporarily disabled while we continue our investigation. We apologize for the inconvenience.
What this means for a business (and what to check now)
- Retry anything that failed during the 26 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Kinsta incidents
- Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard., resolved after 1.3 hours
- MyKinsta Maintenance, maintenance scheduled
- MFA emails not being sent for MyKinsta, resolved after 1.7 hours
- Information in regards to newly discovered PHP vulnerability CVE-2026-115560 (Oct 23, 2026), resolved after 4 days
- PHP Security Vulnerability Update, resolved after 13.4 hours
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