Kinsta outage, January 2026: Downtime issues in London datacenter
Kinsta reported and resolved an incident: Downtime issues in London datacenter. It lasted 27.4 hours.
OKResolved
From Kinsta's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 27.4 hours
- Impact
- major
- Affected
- London, United Kingdom data centers
Why it happened
Kinsta has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Kinsta's official status page, in their words.
- resolved
Service in the London (UK) data center has remained stable since the last update. The issue is now resolved at this time. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
- monitoring
We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
- monitoring
We are continuously monitoring for any issues.
- monitoring
At this time we are seeing that service to all affected sites in the region should be restored. We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
- identified
We are continuing to see more sites come back online, and will continue to work on resolving any issues with the remaining sites, and monitor for stability.
- identified
Some sites may be coming back online, at least partially. This issue is still being worked on however, and is not fully resolved.
- identified
Our cloud provider is still working on a full resolution to this issue.
- identified
We have confirmed that this is related to an issue at our cloud provider, and we are working with them to reach a resolution.
- investigating
Our investigation suggests that this might be related to our cloud provider and we are working with them to try and determine the cause so that we can start working on a solution.
- investigating
We are getting reports of downtime and performance issues for sites hosted in London datacenter. We are currently investigating the issue and will provide updates as we make progress.
What this means for a business (and what to check now)
- Retry anything that failed during the 27.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Kinsta incidents
- Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard., resolved after 1.3 hours
- MyKinsta Maintenance, maintenance scheduled
- MFA emails not being sent for MyKinsta, resolved after 1.7 hours
- Information in regards to newly discovered PHP vulnerability CVE-2026-115560 (Oct 23, 2026), resolved after 4 days
- PHP Security Vulnerability Update, resolved after 13.4 hours
Hear about the next Kinsta incident as it starts
Free email alerts when the official status changes, with what to do while it is down.