Kinsta outage, August 2026: Mykinsta file manager issue with uploading larger files

Kinsta reported and resolved an incident: Mykinsta file manager issue with uploading larger files. It lasted 17 days.

Resolved

From Kinsta's official status page, in their words.

What happened

Started
Resolved
Duration
17 days
Impact
minor
Affected
MyKinsta

Why it happened

Kinsta has not given a cause in its updates. We never guess one.

This incident on the Kinsta status page

Timeline

Newest first. From Kinsta's official status page, in their words.

  1. resolved

    We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP. If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at support@kinsta.com.

  2. investigating

    Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.

  3. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

  4. investigating

    We are still investigating the issue, thank you for your continued patience.

  5. investigating

    We are still investigating the issue, thank you for your continued patience.

  6. investigating

    We are still investigating the issue, thank you for your continued patience.

  7. investigating

    We are still investigating the issue, thank you for your continued patience.

  8. investigating

    We are still investigating the issue, thank you for your continued patience.

  9. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

  10. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

  11. investigating

    The issue is still being investigated by our engineers.

  12. investigating

    The issue is still being investigated by our engineers.

  13. investigating

    We are still investigating the issue. Thank you for your patience.

  14. investigating

    We are still investigating the issue. Thank you for your patience.

  15. investigating

    We are still investigating the issue. Thank you for your patience.

  16. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.

  17. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

  18. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

  19. investigating

    The issue is still being investigated by our engineers.

  20. investigating

    We are continuing to investigate the issue and apologize for the inconvenience.

  21. investigating

    We are continuing to investigate the issue.

  22. investigating

    We are continuing to investigate the issue.

  23. investigating

    We are continuing to investigate the issue.

  24. investigating

    We are continuing to investigate the issue.

  25. investigating

    We are continuing to investigate the issue.

  26. investigating

    We are currently investigating reports of issues with uploading larger files (100+ MB).

What this means for a business (and what to check now)

  • Retry anything that failed during the 17 days.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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