Dropbox outage, August 2026: Dropbox is not working as expected for some users
Dropbox reported and resolved an incident: Dropbox is not working as expected for some users. It lasted 1.9 hours.
OKResolved
From Dropbox's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.9 hours
- Impact
- minor
- Affected
- Desktop Application, Mobile Application, API
Why it happened
Dropbox has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Dropbox's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
The issue has been identified and a fix is being implemented.
- investigating
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.9 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Dropbox incidents
- Scheduled maintenance, maintenance scheduled
- Some customers are unable to access certain website routes and features., resolved after 59 minutes
- Customer support via telephone may be unavailable for some users, resolved after 6.8 hours
- Some Dropbox Protect features are not working correctly, resolved after 11.8 hours
- Dropbox is not working as expected for some users, resolved after 25 minutes
Hear about the next Dropbox incident as it starts
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