Clover outage, November 2025: [NA] Clover is Experiencing an Issue

Clover reported and resolved an incident: [NA] Clover is Experiencing an Issue. It lasted 1.9 hours.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
1.9 hours
Impact
critical
Affected
North America - Payment Authorization Services, North America - Clover Platform Services, Clover GO, Dashboard, Clover Sport, Tips, Refunds, Payments, Batch Closeouts, Closeouts, Card Issuer Processing, Ecommerce

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

  2. identified

    We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

  3. investigating

    Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

  4. investigating

    We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.9 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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