Clover outage, October 2026: [NA] Clover experiencing issues with the Customer Engagement Apps
Clover reported and resolved an incident: [NA] Clover experiencing issues with the Customer Engagement Apps. It lasted 1.4 hours.
OKResolved
From Clover's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.4 hours
- Impact
- none
Why it happened
Clover has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Clover's official status page, in their words.
- resolved
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
- investigating
Our engineering teams are continuing to actively investigate the issue affecting Customer Engagement Apps (including rewards, promos, and feedback), as well as speed-bump prepaid/postpaid reward redemptions. We are actively isolating the root cause and working toward a resolution. We apologize for any inconvenience and will provide another update as soon as more information becomes available.
- investigating
We are currently investigating an issue affecting our Customer Engagement Apps. Impacted merchants and customers may notice that application features including rewards, promos, and feedback—are missing from device dashboards. Additionally, reward redemptions for speed-bump prepaid and postpaid accounts are currently disrupted. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for any inconvenience and will provide another update as soon as more information becomes available.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Clover incidents
- Clover reports a partial outage, open, identified
- Clover is experiencing an issue impacting Ecommerce products, resolved after 2.8 hours
- [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers, resolved after 28 minutes
- Clover in EMEA is experiencing an issue, resolved after 3.3 hours
- [NA] Clover merchants experiencing issues with payment processing, resolved after 1.9 hours
Hear about the next Clover incident as it starts
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