Clover outage, June 2025: Clover Multi-Factor Authentication Issue

Clover reported and resolved an incident: Clover Multi-Factor Authentication Issue. It lasted 1.1 hours.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
1.1 hours
Impact
none
Affected
Multi-Factor Authentication

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon. Thank you for your understanding.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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