Clover outage, August 2025: Clover E-Commerce Issue
Clover reported and resolved an incident: Clover E-Commerce Issue. It lasted 4.2 hours.
OKResolved
From Clover's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 4.2 hours
- Impact
- minor
- Affected
- Ecommerce
Why it happened
Clover has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Clover's official status page, in their words.
- resolved
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
- identified
Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.
- identified
Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.
- investigating
We are continuing to investigate this issue.
- investigating
Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
What this means for a business (and what to check now)
- Retry anything that failed during the 4.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Clover incidents
- Clover reports a partial outage, open, identified
- Clover is experiencing an issue impacting Ecommerce products, resolved after 2.8 hours
- [NA] Clover experiencing issues with the Customer Engagement Apps, resolved after 1.4 hours
- [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers, resolved after 28 minutes
- Clover in EMEA is experiencing an issue, resolved after 3.3 hours
Hear about the next Clover incident as it starts
Free email alerts when the official status changes, with what to do while it is down.