Clover outage, October 2024: Clover Support service center is not able to accept inbound phone calls at this time

Clover reported and resolved an incident: Clover Support service center is not able to accept inbound phone calls at this time. It lasted 54 minutes.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
54 minutes
Impact
none

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    Clover Support service center can take calls. The issue was resolved, and all is good now.

  2. investigating

    Please note that our Clover Support service center is not able to accept inbound phone calls at this time. Please refer to https://www.clover.com/en-US/help for any troubleshooting needs. We will keep you posted as we work to resolve this service disruption. Thank you for your patience.

What this means for a business (and what to check now)

  • Retry anything that failed during the 54 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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