Clover outage, July 2025: Clover is experiencing an issue with transactions showing on the Merchant Dashboard

Clover reported and resolved an incident: Clover is experiencing an issue with transactions showing on the Merchant Dashboard. It lasted 2.1 hours.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
2.1 hours
Impact
minor
Affected
Dashboard

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.

  2. investigating

    We continue to investigate the issue and appreciate your patience.

  3. investigating

    We're investigating an issue impacting Clover merchants in the EU. Transactions are processing successfully, but are delayed in appearing on your Merchant Dashboard. Additionally, refunds are unsuccessful and will need to be attempted again later. Our team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

What this means for a business (and what to check now)

  • Retry anything that failed during the 2.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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