Clover outage, January 2025: Rapid Deposit is Down

Clover reported and resolved an incident: Rapid Deposit is Down. It lasted 38 minutes.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
38 minutes
Impact
none
Affected
Batch Closeouts, Closeouts

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.

  2. investigating

    We are aware that Rapid Deposit is not available at this time. We have engineers reviewing the issue and will advise on progress shortly. Please note that if Rapid Deposit remains unavailable, funds will be deposited according to your normal closeout schedule. Thank you for your ongoing patience.

  3. investigating

    Clover monitoring alerted that Rapid Deposit success rates are down. Deposit attempts and eligibility checks are failing. Merchants will need to wait for their usual closeout schedule.

What this means for a business (and what to check now)

  • Retry anything that failed during the 38 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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