Clover outage, June 2025: Clover is Experiencing an Issue with Some Kitchen Printers

Clover reported and resolved an incident: Clover is Experiencing an Issue with Some Kitchen Printers. It lasted 20.1 hours.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
20.1 hours
Impact
minor
Affected
Kitchen Printers

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

  2. monitoring

    Clover engineers have identified the fix, and it will be distributed to the impacted merchants using the Star Kitchen printers tonight. We appreciate your continued patience.

  3. identified

    Clover engineering teams have identified the underlying issue and are working on a fix. Please note that this only impacts TSP100 (TSP143LAN) kitchen printers. We will post updates when they become available. Thank you for your patience.

  4. investigating

    We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.

What this means for a business (and what to check now)

  • Retry anything that failed during the 20.1 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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