Clover outage, March 2025: Mastercard Card Processing Issue

Clover reported and resolved an incident: Mastercard Card Processing Issue. It lasted 58 minutes.

Resolved

From Clover's official status page, in their words.

What happened

Started
Resolved
Duration
58 minutes
Impact
minor
Affected
Card Issuer Processing

Why it happened

Clover has not given a cause in its updates. We never guess one.

This incident on the Clover status page

Timeline

Newest first. From Clover's official status page, in their words.

  1. resolved

    Mastercard has resolved its issue, and all Clover systems are working as expected. Please contact support if you have any concerns.

  2. investigating

    We are aware that Mastercard is experiencing a nationwide outage that may impact processing for some merchants. Our teams are working closely with Mastercard to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard's systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.

What this means for a business (and what to check now)

  • Retry anything that failed during the 58 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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