Clover outage, March 2025: Clover EU is experiencing an issue
Clover reported and resolved an incident: Clover EU is experiencing an issue. It lasted 10.2 hours.
OKResolved
From Clover's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 10.2 hours
- Impact
- minor
- Affected
- European - COS Services
Why it happened
Clover has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Clover's official status page, in their words.
- resolved
We've resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.
- monitoring
Services in the EU are gradually returning to normal. Merchant Dashboards and new orders are now processing as expected. Clover engineers are actively working to fully resolve the issue. Thank you for your continued patience.
- identified
Clover merchants in the EU: We are experiencing a service disruption that will impact tips, refunds, and adjustments. Merchants can take payments but might not see the transaction immediately on their devices. Clover Engineers are actively working to resolve the issue as quickly as possible.
- investigating
Clover merchants in the EU are experiencing a service disruption that will impact tips, refunds, and adjustments. Merchants can take payments but might not see the transaction immediately on their devices. Clover Engineers are actively working to resolve the issue as quickly as possible.
What this means for a business (and what to check now)
- Retry anything that failed during the 10.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Clover incidents
- Clover reports a partial outage, open, identified
- Clover is experiencing an issue impacting Ecommerce products, resolved after 2.8 hours
- [NA] Clover experiencing issues with the Customer Engagement Apps, resolved after 1.4 hours
- [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers, resolved after 28 minutes
- Clover in EMEA is experiencing an issue, resolved after 3.3 hours
Hear about the next Clover incident as it starts
Free email alerts when the official status changes, with what to do while it is down.