Clover outage, January 2025: Clover Call Center Phone Issue
Clover reported and resolved an incident: Clover Call Center Phone Issue. It lasted 3.6 hours.
OKResolved
From Clover's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 3.6 hours
- Impact
- none
Why it happened
Clover has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Clover's official status page, in their words.
- resolved
We've resolved the issue, and Clover support calls are going through as expected. Contact support if you have any concerns.
- investigating
Please note that our phone systems are experiencing issues that may cause delays when contacting Clover Support. Our engineering teams are actively working to resolve the issue as quickly as possible. We appreciate your understanding and patience during this time.
What this means for a business (and what to check now)
- Retry anything that failed during the 3.6 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Clover incidents
- Clover reports a partial outage, open, identified
- Clover is experiencing an issue impacting Ecommerce products, resolved after 2.8 hours
- [NA] Clover experiencing issues with the Customer Engagement Apps, resolved after 1.4 hours
- [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers, resolved after 28 minutes
- Clover in EMEA is experiencing an issue, resolved after 3.3 hours
Hear about the next Clover incident as it starts
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