Clover outage, July 2026: Telstra Outage in Australia
Clover reported and resolved an incident: Telstra Outage in Australia. It lasted 7.5 hours.
OKResolved
From Clover's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 7.5 hours
- Impact
- major
- Affected
- Payment Authorization Services
Why it happened
Clover has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Clover's official status page, in their words.
- resolved
Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.
- monitoring
Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.
- monitoring
We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.
- identified
There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.
- identified
Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.
- identified
Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.
What this means for a business (and what to check now)
- Retry anything that failed during the 7.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Clover incidents
- Clover reports a partial outage, open, identified
- Clover is experiencing an issue impacting Ecommerce products, resolved after 2.8 hours
- [NA] Clover experiencing issues with the Customer Engagement Apps, resolved after 1.4 hours
- [NA]Web dashboard login issues for a small subset of merchants on Safari Browsers, resolved after 28 minutes
- Clover in EMEA is experiencing an issue, resolved after 3.3 hours
Hear about the next Clover incident as it starts
Free email alerts when the official status changes, with what to do while it is down.