Is Box down right now?

Q: Is Box down right now?

Box reports normal operation at our latest check; this page updates every few minutes.

Box reports normal operation and user reports are at a normal level. This page updates itself every few minutes.

Official status

Box reports normal operation. All Systems Operational

User reports

People press this button when Box is not working for them. A spike here usually shows up before the official status changes.

Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.

Parts of Box

Box reports status per part. In your account you can watch only the parts you use.

Part	Status
Blog Posts and Knowledge Articles Box Community and Support Website (community.box.com)	Working normally
Box University Box Community and Support Website (community.box.com)	Working normally
Case Submission Workflow Box Community and Support Website (community.box.com)	Working normally
Community Forums Box Community and Support Website (community.box.com)	Working normally
Web Application Box Notes	Working normally
Authentication (OAuth 2.0 / JWT) Box Platform / API	Working normally
Box AI Box Platform / API	Working normally
Box Apps Box Platform / API	Working normally
Box Canvas Box Platform / API	Working normally
Box Doc Gen Box Platform / API	Working normally
Box Embed Widget Box Platform / API	Working normally
Box Extract Box Platform / API	Working normally
Box Shuttle Box Platform / API	Working normally
Box Sign Box Platform / API	Working normally
Content API Box Platform / API	Working normally
Content Preview Box Platform / API	Working normally
Events API Box Platform / API	Working normally
Search Box Platform / API	Working normally
Uploads/Downloads Box Platform / API	Working normally
Webhooks Box Platform / API	Working normally
Workflows and Automations Box Platform / API	Working normally
Accessible Site (a.box.com) Box Web Application	Working normally
Admin Console & Functionality Box Web Application	Working normally
Box AI Box Web Application	Working normally
Box AI Studio Box Web Application	Working normally
Box Archive Box Web Application	Working normally
Box Automate Box Web Application	Working normally
Box Canvas Box Web Application	Working normally
Box Doc Gen Box Web Application	Working normally
Box Extract Box Web Application	Working normally
Box Forms Box Web Application	Working normally
Box Hubs Box Web Application	Working normally
Box Shield (Auto Classification) Box Web Application	Working normally
Box Shield (Threat Detection) Box Web Application	Working normally
Box Shield (Virus Detection) Box Web Application	Working normally
Box Shuttle Box Web Application	Working normally
Box Sign Box Web Application	Working normally
Collaboration Box Web Application	Working normally
Comments and Tasks Box Web Application	Working normally
Email Notifications Box Web Application	Working normally
Email Uploads Box Web Application	Working normally
Enterprise Reports Box Web Application	Working normally
Files Page Box Web Application	Working normally
Governance (Legal Holds) Box Web Application	Working normally
Governance (Retention) Box Web Application	Working normally
Login/SSO Box Web Application	Working normally
Preview Box Web Application	Working normally
Search Box Web Application	Working normally
Sharing (Shared Links) Box Web Application	Working normally
Uploads/Downloads Box Web Application	Working normally
Watermarking Box Web Application	Working normally
Workflows and Automations Box Web Application	Working normally
Australia Box Zones	Working normally
Canada Box Zones	Working normally
EU Box Zones	Working normally
France Box Zones	Working normally
Germany Box Zones	Working normally
Germany/UK Box Zones	Working normally
Israel Box Zones	Working normally
Japan Box Zones	Working normally

While Box is down

Work from the files you already have open or downloaded; nothing saved is lost.
Move an urgent meeting to a phone call.
Tell the team in one message so nobody spends an hour troubleshooting their own laptop.

The full guide: what to do when a service you rely on is down

Recent incidents

[Medium] Issue with multiple Box Services20 Oct 2026, 1:19 pm, resolved after 1.5 hours
[Major] Issue with Box Drive15 Oct 2026, 7:30 pm, resolved after 4.2 hours
[Critical] Issues with Multiple Box Services8 Oct 2026, 8:27 pm, resolved after 5 minutes
[Medium] Issue with Enterprise Event Reports8 Oct 2026, 12:48 pm, resolved after 2.1 hours
[Medium] Issue with File Requests1 Oct 2026, 8:00 pm, resolved after 1 minute
[Medium] Issue with multiple reports1 Oct 2026, 4:08 am, resolved after 5 days
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads30 Sept 2026, 12:15 am, resolved after 1.2 hours
[Medium] Issues with Box Notes28 Sept 2026, 8:04 pm, resolved after 28 minutes
[Minor] Issue with Admin Reporting4 Sept 2026, 12:10 pm, resolved after 53 minutes
[Medium] Issues with Box Hubs Shared Links28 Aug 2026, 6:20 pm, resolved after 1.7 hours

Full incident history

Availability, 30 days: 100% by official status
User-report spikes, 30 days: 0
Businesses watching: 0

Common questions

Is Box down right now?

As of 2 Nov 2026, 5:52 am, Box reports normal operation. 0 user reports in the last 15 minutes.

Is it just me or is Box down for everyone?

Compare the official status above with the user reports. Many reports from different places means it is Box; none means check your own internet, sign-in or browser first.

What should I do while Box is down?

Work from the files you already have open or downloaded; nothing saved is lost.

How do I get told when Box goes down?

Add Box to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.

Get an alert when Box goes down

Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.

Watch Box See pricing