Zurich data breach: what leaked and what to do

Zurich (zurich.co.jp) had a data breach on 2023-01-08 affecting 756,737 accounts.

Personal data leaked

Added to the catalogue 23 Jan 2023.

What leaked

  • Dates of birth
  • Email addresses
  • Genders
  • Names
  • Vehicle details

What happened

In January 2023, the Japanese arm of Zurich insurance suffered a data breach that exposed 2.6M customer records with over 756k unique email addresses. The data was subsequently posted to a popular hacking forum and also included names, genders, dates of birth and details of insured vehicles.

Description from Have I Been Pwned, in its words.

What to do

  • Warn staff: emails, texts or calls quoting leaked details are not proof the sender is genuine.
  • If card or bank details leaked, watch statements and tell the bank; if identity documents leaked, consider a credit ban or alert.
  • Turn on two-factor sign-in on that service and on your email.

The full guide: a staff email appears in a breach

Common questions

What leaked in the Zurich breach?

Dates of birth, Email addresses, Genders, Names, Vehicle details

When did the Zurich breach happen?

The breach date is 2023-01-08; it was added to the public catalogue on 2023-01-22.

What should I do if my staff used this service?

Warn staff about emails, texts and calls quoting the leaked details, and watch for sign-in attempts on the services they use.

Was a staff address in this breach?

Check one address free, no storage. Breach Watch checks every staff address after each new breach.