Zacks data breach: what leaked and what to do

Zacks (zacks.com) had a data breach on 2020-05-10 affecting 8,929,503 accounts. Passwords were involved.

Passwords leaked

Added to the catalogue 11 June 2023.

What leaked

  • Email addresses
  • Names
  • Passwords
  • Phone numbers
  • Physical addresses
  • Usernames

What happened

In December 2022, the investment research company Zacks announced a data breach. The following month, reports emerged of the incident impacting 820k customers. However, in June 2023, a corpus of data with almost 9M Zacks customers appeared before being broadly circulated on a popular hacking forum. The most recent data was dated May 2020 and included names, usernames, email and physical addresses, phone numbers and passwords stored as unsalted SHA-256 hashes. On disclosure of the larger breach, Zacks advised that in addition to their original report "the unauthorised third parties also gained access to encrypted [sic] passwords of zacks.com customers, but only in the encrypted [sic] format".

Description from Have I Been Pwned, in its words.

What to do

  • Change the password on that service, and anywhere you used the same password. A password manager makes this painless.
  • Turn on two-factor sign-in on that service and on your email.
  • Warn staff: emails, texts or calls quoting leaked details are not proof the sender is genuine.
  • If card or bank details leaked, watch statements and tell the bank; if identity documents leaked, consider a credit ban or alert.

The full guide: a staff email appears in a breach

Common questions

What leaked in the Zacks breach?

Email addresses, Names, Passwords, Phone numbers, Physical addresses, Usernames

When did the Zacks breach happen?

The breach date is 2020-05-10; it was added to the public catalogue on 2023-06-10.

What should I do if my staff used this service?

Change the password there and anywhere it was reused, turn on two-factor sign-in, and warn staff about emails quoting the leaked details.

Was a staff address in this breach?

Check one address free, no storage. Breach Watch checks every staff address after each new breach.