Zoho CRM outage, August 2026: Zoho Mail-IMAP - Operational

Zoho CRM is reporting an incident: Zoho Mail-IMAP - Operational. It is still open.

Working normally

From Zoho CRM's official status page, in their words.

What happened

Started
Status
notice
Duration
85 days so far
Impact
not stated
  1. Investigating
  2. Identifiednot yet
  3. Monitoringnot yet
  4. Resolvednot yet

Why it happened

Zoho CRM has not given a cause yet. We never guess one.

This incident on the Zoho CRM status page

Timeline

Newest first. From Zoho CRM's official status page, in their words.

  1. notice

    Zoho Mail-IMAP is Operational

What this means for a business

  • Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
  • Reply to urgent customers from your normal mailbox.
  • Form leads and chats are usually kept and delivered late, not lost.

The full guide: what to do when a service you rely on is down

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