Zettle by PayPal outage, October 2026: Completed: Hyperwallet (PP-LIVE-110014)

Zettle by PayPal reported and resolved an incident: Completed: Hyperwallet (PP-LIVE-110014). It lasted 1 minute.

Resolved

From Zettle by PayPal's official status page, in their words.

What happened

Started
Resolved
Duration
1 minute
Impact
major

Why it happened

Zettle by PayPal has not given a cause in its updates. We never guess one.

This incident on the Zettle by PayPal status page

Timeline

Newest first. From Zettle by PayPal's official status page, in their words.

  1. resolved

    Completed: We would like to inform you that Hyperwallet scheduled maintenance in Production environment has completed successfully.All Hyperwallet Payout Services are back online and available.Oct 25, 09:25 UTCRescheduled: This is to inform you that the previously communicated Hyperwallet maintenance has been changed to 11:00 PM Saturday, 24 October up to 5:00 AM PDT Sunday, 25 October (06:00 UTC up to 12:00 UTC on Sunday, 25 October 2026). You will be notified once the maintenance is complete.During this scheduled maintenance, all Hyperwallet Payout Services in Production will be offline and unavailable. This will impact API calls, Control Panel, Pay Portal and batch file upload and processing.We sincerely apologize for any inconvenience this may cause.Oct 15, 16:18 UTCInitial Notification: On Saturday, Oct 17th, 2026 (2:00PM to 8:00PM PDT), Hyperwallet will be undergoing a 6-hour scheduled maintenance in our Production environment.During this scheduled maintenance, all Hyperwallet Payout Services in Production will be offline and unavailable. This will impact API calls, Control Panel, Web Portal and batch file upload and processing.We sincerely apologize for any inconveniences this may cause.Sep 28, 23:32 UTC

  2. resolved

    Completed: We would like to inform you that Hyperwallet scheduled maintenance in Production environment has completed successfully.All Hyperwallet Payout Services are back online and available.Oct 25, 09:25 UTCRescheduled: This is to inform you that the previously communicated Hyperwallet maintenance has been changed to 11:00 PM Saturday, 24 October up to 5:00 AM PDT Sunday, 25 October (06:00 UTC up to 12:00 UTC on Sunday, 25 October 2026). You will be notified once the maintenance is complete.During this scheduled maintenance, all Hyperwallet Payout Services in Production will be offline and unavailable. This will impact API calls, Control Panel, Pay Portal and batch file upload and processing.We sincerely apologize for any inconvenience this may cause.Oct 15, 16:18 UTCInitial Notification: On Saturday, Oct 17th, 2026 (2:00PM to 8:00PM PDT), Hyperwallet will be undergoing a 6-hour scheduled maintenance in our Production environment.During this scheduled maintenance, all Hyperwallet Payout Services in Production will be offline and unavailable. This will impact API calls, Control Panel, Web Portal and batch file upload and processing.We sincerely apologize for any inconveniences this may cause.Sep 28, 23:32 UTC

What this means for a business (and what to check now)

  • Retry anything that failed during the 1 minute.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

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