Xero outage, June 2026: UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings
Xero reported and resolved an incident: UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings. It lasted 17.4 hours.
OKResolved
From Xero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 17.4 hours
- Impact
- minor
- Affected
- Tax Reporting - UK VAT & MTD
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Xero has not given a cause in its updates. We never guess one.
How it was resolved
Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by database related issues and our team restored service. Please note that the affected components for this incident were "Xero Partner Products & Tools > Xero Tax (UK)" and not "United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD" as reported during the incident.
Timeline
Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.
- investigating
We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.
- investigating
We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused. For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling
- resolved
Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by database related issues and our team restored service. Please note that the affected components for this incident were "Xero Partner Products & Tools > Xero Tax (UK)" and not "United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD" as reported during the incident.
What this means for a business (and what to check now)
- Retry anything that failed during the 17.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Xero incidents
- Scheduled Maintenance - Bill Payments, maintenance scheduled
- Scheduled Maintenance - Documents, maintenance scheduled
- Global: Xero - customers are experiencing issues across Xero, resolved after 1 hour
- Scheduled maintenance - Workpapers and Client Insights, maintenance in progress
- Global: Xero - some customers may be experiencing intermittent errors in Xero., resolved after 2.4 hours
Hear about the next Xero incident as it starts
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