Xero outage, August 2026: UK: Tax - Errors and slowness with MTD ITSA and VAT
Xero reported and resolved an incident: UK: Tax - Errors and slowness with MTD ITSA and VAT. It lasted 2.5 hours.
OKResolved
From Xero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.5 hours
- Impact
- minor
- Affected
- Tax Reporting - UK VAT & MTD
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Xero has not given a cause in its updates. We never guess one.
How it was resolved
HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.
Timeline
Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.
- investigating
We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
- resolved
HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
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Hear about the next Xero incident as it starts
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