Xero outage, September 2026: Global : Xero apps unavailable on Apple App Store

Xero reported and resolved an incident: Global : Xero apps unavailable on Apple App Store. It lasted 2.2 hours.

Resolved

From Xero's official status page, in their words.

What happened

Started
Resolved
Duration
2.2 hours
Impact
none
  1. Investigating
  2. Identified
  3. Monitoringnot posted
  4. Resolved

Why it happened

Xero has not given a cause in its updates. We never guess one.

How it was resolved

We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.

Xero's closing update

This incident on the Xero status page

Timeline

Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.

  1. identified

    We're aware that the Apple App Store listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc apps are not currently accessible. We have taken action to resolve this and are in contact with Apple. Existing installations of these apps are unaffected. We apologise for any inconvenience caused.

  2. resolved

    We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.

What this means for a business (and what to check now)

  • Retry anything that failed during the 2.2 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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