Xero outage, September 2026: Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero
Xero reported and resolved an incident: Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero. It lasted 1 minute.
OKResolved
From Xero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1 minute
- Impact
- none
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Xero has not given a cause in its updates. We never guess one.
How it was resolved
Our team has resolved an issue impacting our customers globally over the past 3 minutes from 2:17pm-2:19pm AEST where there was some latency using Payroll, Invoicing and Contacts We apologise for any inconvenience this has caused.
Timeline
Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.
- resolved
Our team has resolved an issue impacting our customers globally over the past 3 minutes from 2:17pm-2:19pm AEST where there was some latency using Payroll, Invoicing and Contacts We apologise for any inconvenience this has caused.
What this means for a business (and what to check now)
- Retry anything that failed during the 1 minute.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Xero incidents
- Scheduled Maintenance - Bill Payments, maintenance scheduled
- Scheduled Maintenance - Documents, maintenance scheduled
- Global: Xero - customers are experiencing issues across Xero, resolved after 1 hour
- Scheduled maintenance - Workpapers and Client Insights, maintenance in progress
- Global: Xero - some customers may be experiencing intermittent errors in Xero., resolved after 2.4 hours
Hear about the next Xero incident as it starts
Free email alerts when the official status changes, with what to do while it is down.