Xero outage, July 2026: Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero
Xero reported and resolved an incident: Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero. It lasted 1.8 hours.
OKResolved
From Xero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.8 hours
- Impact
- minor
- Affected
- Invoicing, Bills & Quotes
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Xero has not given a cause in its updates. We never guess one.
How it was resolved
Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.
Timeline
Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.
- investigating
We are aware of some customers experiencing slowness or receiving errors when accessing Invoicing in Xero. Our team is investigating this with urgency.
- resolved
Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Xero incidents
- Scheduled Maintenance - Bill Payments, maintenance scheduled
- Scheduled Maintenance - Documents, maintenance scheduled
- Global: Xero - customers are experiencing issues across Xero, resolved after 1 hour
- Scheduled maintenance - Workpapers and Client Insights, maintenance in progress
- Global: Xero - some customers may be experiencing intermittent errors in Xero., resolved after 2.4 hours
Hear about the next Xero incident as it starts
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