Xero outage, September 2026: UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
Xero reported and resolved an incident: UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT). It lasted 47.6 hours.
OKResolved
From Xero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 47.6 hours
- Impact
- minor
- Affected
- Tax Reporting - UK VAT & MTD
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Xero has not given a cause in its updates. We never guess one.
How it was resolved
We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.
Timeline
Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.
- investigating
We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.
- monitoring
HMRC have confirmed that MTD IT and MTD VAT are now fully available. We are still experiencing some slowness with the status of Corporate Tax, Personal Tax, Partnership Tax and CIS filings updating in Xero and we are in ongoing contact with HMRC. You can check the status of these filings by logging into the HMRC services directly in the mean time.
- resolved
We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 47.6 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
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