Xero outage, June 2026: Global: Reporting - Errors loading reports

Xero reported and resolved an incident: Global: Reporting - Errors loading reports. It lasted 43 minutes.

Resolved

From Xero's official status page, in their words.

What happened

Started
Resolved
Duration
43 minutes
Impact
major
Affected
Reporting
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

Xero has not given a cause in its updates. We never guess one.

How it was resolved

Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

Xero's closing update

This incident on the Xero status page

Timeline

Oldest first, from the first notice to the resolution. From Xero's official status page, in their words.

  1. investigating

    We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

What this means for a business (and what to check now)

  • Retry anything that failed during the 43 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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