Wix outage, August 2025: RESOLVED: PayPal Payments Processing Issue

Wix reported and resolved an incident: RESOLVED: PayPal Payments Processing Issue. It lasted 1.3 hours.

Resolved

From Wix's official status page, in their words.

What happened

Started
Resolved
Duration
1.3 hours
Impact
major
Affected
Third-Party Payment Providers
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Wix has not given a cause in its updates. We never guess one.

How it was resolved

Issue with PayPal Payments Processing is resolved on PayPal side. Please refer to PayPal Status Page for additional information: https://www.paypal-status.com/incident/production

Wix's closing update

This incident on the Wix status page

Timeline

Oldest first, from the first notice to the resolution. From Wix's official status page, in their words.

  1. identified

    We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side.

  2. identified

    We've identified that issues with PayPal Payments Processing is due to a technical issue on PayPal side. Please refer to PayPal for additional information: https://www.paypal-status.com/incident/production

  3. monitoring

    We're seeing a decrease of complaints regarding PayPal Payments Processing due to a technical issue on PayPal side. In case you still experience issues, please refer to PayPal for additional information: https://www.paypal-status.com/incident/production

  4. resolved

    Issue with PayPal Payments Processing is resolved on PayPal side. Please refer to PayPal Status Page for additional information: https://www.paypal-status.com/incident/production

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.3 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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