Wix outage, October 2025: RESOLVED: PayPal Payments Processing Issue
Wix reported and resolved an incident: RESOLVED: PayPal Payments Processing Issue. It lasted 1.5 hours.
OKResolved
From Wix's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.5 hours
- Impact
- major
- Affected
- Third-Party Payment Providers
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Wix has not given a cause in its updates. We never guess one.
How it was resolved
The Paypal Payments Processing Issue was caused by something on Paypal’s end. For more information, when it is availble, please check here: [https://www.paypal-status.com/history/production](https://www.paypal-status.com/history/production)
Timeline
Oldest first, from the first notice to the resolution. From Wix's official status page, in their words.
- investigating
We are investigating this issue and Paypal has confirmed the issue is on their side
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
- identified
We've identified issues with PayPal due to a technical issue on PayPal's side. Please contact PayPal directly for additional assistance with the issue.
- identified
We've identified issues with PayPal due to a technical issue on PayPal's side. Please contact PayPal directly for additional assistance with the issue.
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
- identified
We've identified issues with PayPal due to a technical issue on PayPal side. Please contact PayPal directly for additional assistance with the issue.
- monitoring
The issue appears resolved. We are monitoring.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
- postmortem
The Paypal Payments Processing Issue was caused by something on Paypal’s end. For more information, when it is availble, please check here: [https://www.paypal-status.com/history/production](https://www.paypal-status.com/history/production)
What this means for a business (and what to check now)
- Retry anything that failed during the 1.5 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Wix incidents
- Notifications: degraded performance, resolved after 7 minutes
- Side Menu: degraded performance, resolved after 7 minutes
- My Sites: degraded performance, resolved after 7 minutes
- Wix Studio: partial outage, resolved after 10 minutes
- Site Loading: partial outage, resolved after 10 minutes
Hear about the next Wix incident as it starts
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