Wix outage, August 2025: RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites
Wix reported and resolved an incident: RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites. It lasted 1.4 hours.
OKResolved
From Wix's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.4 hours
- Impact
- major
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Wix has not given a cause in its updates. We never guess one.
How it was resolved
This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)
Timeline
Oldest first, from the first notice to the resolution. From Wix's official status page, in their words.
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.
- investigating
We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.
- identified
The issue has been identified and we are working on a solution.
- identified
The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
- identified
The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
- identified
The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
- identified
The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.
- identified
We are implementing a fix and will be monitoring.
- identified
We are implementing a fix and will be monitoring.
- identified
We are implementing a fix and will be monitoring.
- identified
We are implementing a fix and will be monitoring.
- identified
A fix has been implemented and we are montioring
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This issue has been resolved. Thank you for your patience.
- postmortem
This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)
What this means for a business (and what to check now)
- Retry anything that failed during the 1.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Wix incidents
- Notifications: degraded performance, resolved after 7 minutes
- Side Menu: degraded performance, resolved after 7 minutes
- My Sites: degraded performance, resolved after 7 minutes
- Wix Studio: partial outage, resolved after 10 minutes
- Site Loading: partial outage, resolved after 10 minutes
Hear about the next Wix incident as it starts
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