Wix outage, August 2026: RESOLVED: Multiple Critical Issues with Wix Services

Wix reported and resolved an incident: RESOLVED: Multiple Critical Issues with Wix Services. It lasted 3.3 hours.

Resolved

From Wix's official status page, in their words.

What happened

Started
Resolved
Duration
3.3 hours
Impact
critical
Affected
Store Management, Management and Settings, Download, Menu Management, My Sites, Purchase Premium Plan, Management & Settings, Create Event, Player, Site Language Management, Email Marketing, Automations
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Wix has not given a cause in its updates. We never guess one.

How it was resolved

Wix marked it resolved at 2 Aug 2026, 12:44 am without a written explanation of the fix.

This incident on the Wix status page

Timeline

Oldest first, from the first notice to the resolution. From Wix's official status page, in their words.

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are continuing to investigate this issue.

  6. identified

    The issue has been identified and a fix is being implemented.

  7. identified

    We are continuing to work on a fix for this issue.

  8. identified

    Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.

  9. monitoring

    A fix has been implemented and we are monitoring the results.

  10. monitoring

    We are continuing to monitor for any further issues.

  11. monitoring

    The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.

  12. monitoring

    We are continuing to monitor for any further issues.

  13. resolved

    This incident has been resolved.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.3 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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