Wise outage, November 2025: Issues with login and transfers

Wise reported and resolved an incident: Issues with login and transfers. It lasted 3.5 hours.

Resolved

From Wise's official status page, in their words.

What happened

Started
Resolved
Duration
3.5 hours
Impact
minor
Affected
📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API
  1. Investigating
  2. Identified
  3. Monitoring
  4. Resolved

Why it happened

Wise has not given a cause in its updates. We never guess one.

How it was resolved

This incident has been resolved, all services are operational.

Wise's closing update

This incident on the Wise status page

Timeline

Oldest first, from the first notice to the resolution. From Wise's official status page, in their words.

  1. identified

    We are currently experiencing issues on our platform due to a third party provider reporting an outage. As a result, some customers might experience issues when using our website or making payments. Our team is already working on a solution. This issue might impact Wise Platform API customers too.

  2. identified

    We are aware that some customers are experiencing issues using our mobile apps. Our team continues to monitor the third party service provider outage and will report updates as they become available.

  3. monitoring

    A fix has been implemented and we are monitoring the results. We will continue to report updates as they become available.

  4. resolved

    This incident has been resolved, all services are operational.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.5 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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