Webflow outage, March 2026: [RESOLVED] Reports of issues with form submission notification emails

Webflow reported and resolved an incident: [RESOLVED] Reports of issues with form submission notification emails. It lasted 12 minutes.

Resolved

From Webflow's official status page, in their words.

What happened

Started
Resolved
Duration
12 minutes
Impact
minor
Affected
Email Notifications
  1. Investigating
  2. Identified
  3. Monitoringnot posted
  4. Resolved

Why it happened

Webflow has not given a cause in its updates. We never guess one.

How it was resolved

This incident is now resolved. Between 17:55 and 20:35 UTC (10:55 AM–1:35 PM PT), form submission notification emails were not sent as expected. During this time, form submissions were successfully collected and remain available in the Forms tab within Site settings. However, notification emails that were not sent during this window will not be delivered retroactively. A fix was deployed, and email delivery has been fully restored. We are no longer seeing customer impact related to this issue. We appreciate your patience while we worked to resolve this.

Webflow's closing update

This incident on the Webflow status page

Timeline

Oldest first, from the first notice to the resolution. From Webflow's official status page, in their words.

  1. identified

    We’re currently investigating an issue where form submission notification emails are not being delivered as expected. Form submissions themselves are still being successfully collected and can be accessed in the Forms tab within Site settings. However, customers will not receive email notifications for new submissions at this time. Our Engineering team is actively investigating the issue and working to restore normal email delivery. We’ll share another update as soon as we have more information.

  2. resolved

    This incident is now resolved. Between 17:55 and 20:35 UTC (10:55 AM–1:35 PM PT), form submission notification emails were not sent as expected. During this time, form submissions were successfully collected and remain available in the Forms tab within Site settings. However, notification emails that were not sent during this window will not be delivered retroactively. A fix was deployed, and email delivery has been fully restored. We are no longer seeing customer impact related to this issue. We appreciate your patience while we worked to resolve this.

What this means for a business (and what to check now)

  • Retry anything that failed during the 12 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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