Webex maintenance, October 2026: Webex Calling Service Maintenance: October 31, 2026

Webex reported and resolved planned maintenance: Webex Calling Service Maintenance: October 31, 2026. It lasted 1 minute.

Resolved

From Webex's official status page, in their words.

What happened

Started
Resolved
Duration
1 minute
Impact
maintenance

Why it happened

Webex has not given a cause in its updates. We never guess one.

This incident on the Webex status page

Timeline

Newest first. From Webex's official status page, in their words.

  1. completed

    Regions: N. America (West), N. America (East), EMEA, ANZ Change #: CHG0832758 completed - This maintenance has been completed and all services are fully operational. Oct 31, 09:00 UTCin progress - The maintenance is currently in progress. Oct 31, 01:00 UTCscheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Saturday, October 31, 2026, 01:00 UTC Complete: Saturday, October 31, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling maintenance, we are anticipating that device activations and registrations will be unavailable. While we are not expecting a complete service outage, please note that access to the portal and the device activation Call Home URL may be impacted for a brief period. Call processing should remain unaffected throughout this maintenance period. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 24, 02:18 UTC

  2. in progress

    Regions: N. America (West), N. America (East), EMEA, ANZ Change #: CHG0832758 in progress - The maintenance is currently in progress. Oct 31, 01:00 UTCscheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Saturday, October 31, 2026, 01:00 UTC Complete: Saturday, October 31, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling maintenance, we are anticipating that device activations and registrations will be unavailable. While we are not expecting a complete service outage, please note that access to the portal and the device activation Call Home URL may be impacted for a brief period. Call processing should remain unaffected throughout this maintenance period. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 24, 02:18 UTC

  3. investigating

    Regions: N. America (West), N. America (East), EMEA, ANZ Change #: CHG0832758 scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Scheduled Maintenance Window -- Start: Saturday, October 31, 2026, 01:00 UTC Complete: Saturday, October 31, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling maintenance, we are anticipating that device activations and registrations will be unavailable. While we are not expecting a complete service outage, please note that access to the portal and the device activation Call Home URL may be impacted for a brief period. Call processing should remain unaffected throughout this maintenance period. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 24, 02:18 UTC

What this means for a business (and what to check now)

  • Retry anything that failed during the 1 minute.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

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